39ESamsung · Refrigerator · Fridge

Samsung Refrigerator error code 39E

Ice maker function error

Needs attention soon
Also written as 39C, 39

Which models this applies to. This page covers the Samsung refrigerator codes.

What is specific to the Refrigerator platform

Two-digit codes here differ from the washer set, so a Samsung fridge code is never a Samsung washer code.

Your control board prints the code as text, for example F01 or EE3, so you read it off the display rather than counting blinks. The printed number is the fault itself, not a position in a table.

Quick answer

On Samsung Refrigerator (2000s onward), 39E is a fault. It means ice maker function error. A first thing to check: Ice maker motor or module failure.

Applies to
Samsung Refrigerator
Samsung refrigerator codes · Refrigerator · 2000s onward
Type of code
Fault
Urgency: Needs attention soon
First safe check
Look at the ice maker assembly to see whether the arm is raised or lowered and whether ice is stuck in the mould.
Checked

What 39E means on this model

The ice maker could not complete one of its steps, usually a harvest that did not finish or an arm that did not return. Leaving it jammed lets the motor push against a stop, which is how the module itself gets destroyed.

Symptoms you will notice

  • Ice maker stops and does not restart on its own
  • Code appears at a specific time of day or a fixed interval after harvest
  • Ice arm is left in the lowered position
  • Ice bucket is empty while the code is showing

Common causes

The code tells you what the control detected, not which part failed. These are the causes we see most often, roughly in order of likelihood:

  • Ice maker motor or module failure
  • Ice stuck in the mould, so the arm cannot rotate
  • Ice maker position sensor failed
  • Arm gear stripped
  • Internal board fault in the ice maker circuit

What you can safely check

These are homeowner-level checks. None of them need you to open a live electrical compartment or work on gas.

  • Look at the ice maker assembly to see whether the arm is raised or lowered and whether ice is stuck in the mould.
  • Clear any loose ice in the basket that may be stopping the arm from returning.
  • Note the pattern: a code every harvest cycle points at the mechanism, a code once after a power event points at the control.

Do not do these

  • ×Do not leave an ice maker running when it is jammed. The motor is trying to move against a stop, and that is how the module burns out.

When to call a technician

Book a technician, do not keep resetting it

This fault will not clear on its own. Every power cycle gives the control one more failed attempt, and repeated attempts are what turn a cheap part replacement into a seized or contaminated system.

  • If the appliance has stopped mid-cycle, is making a noise you have not heard before, or smells burnt, stop reading here and call. Those are symptoms of something the fault code does not describe well enough.

A technician job on most models. Clearing loose ice and resetting the unit is worth trying first.

What it costs to fix

Parts

Ice maker module $60 to $180. Ice maker assembly $70 to $220.

Labor

One and a half to three hours.

DIY or technician

A technician job on most models. Clearing loose ice and resetting the unit is worth trying first.

Typical US part and labor ranges, 2026. They vary by region, model and contractor, so treat them as a planning figure, not a quote.

Scope of this code

Code table
Samsung refrigerator codes
How this model reports the code
Printed on the control display
Models in scope
Samsung Refrigerator, 2015 onward
How this platform differs
Two-digit codes here differ from the washer set, so a Samsung fridge code is never a Samsung washer code.
Checked
Confirm on your own unit
Find the model number on the data plate, then check this code in the service manual for that model. Manufacturers revise code tables between model years, and a revised board can renumber a fault.

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